Vonage Review
Flexible business communications with à la carte add-ons
Quick facts
- Pricing
- Contact for pricing
- Integrations
- Developer APIs and CRM integrations
- Unlimited calling
- US and Canada
- Model
- Base plan plus add-ons
Our verdict
Bottom line: Vonage offers a flexible, modular approach to business communications, with a base plan plus a deep menu of add-ons and developer APIs. It suits teams that want to start lean and bolt on exactly the features they need, provided you total the add-ons to understand your real monthly cost.
Pros and cons
Pros
- Highly customizable with add-ons and APIs
- Established, widely supported platform
- Modular, pay only for the features you need
Cons
- Features like SMS and fax can cost extra
- Add-ons can raise the real monthly cost
Who Vonage is best for
Teams that want to build a plan from modular features.
- Modular VoIP with a la carte add-ons
- Highly customizable with developer APIs
- Large add-on and integration ecosystem
How Vonage compares
Our current top pick for business phones is RingCentral. Here is how they line up:
| Measure | Vonage | RingCentral |
|---|---|---|
| Editorial score | 8.8/10 | 9.4/10 |
| Pricing | Contact for pricing | Per user, per month |
| Integrations | Developer APIs and CRM integrations | 99.999% |
| Unlimited calling | US and Canada | US and Canada |
See the full business phones comparison for everything we measured.
How we chose
Every business phones provider here gets the same treatment: the BusinessShop research team scores it on five weighted factors, the weights are published, and no provider can pay to move up. Commissions never touch the math.
- 30% Pricing & value
- 25% Product quality
- 20% Customer experience
- 15% Reputation
- 10% Flexibility
More business phones reviews
- RingCentral review 9.4/10
- Nextiva review 9.4/10
- Ooma Office review 9.2/10
- Dialpad review 9.2/10
- 8x8 review 8.6/10