RingCentral Review
The all-in-one platform for calling, messaging and video
Quick facts
- Pricing model
- Per user, per month
- Published uptime
- 99.999%
- Unlimited calling
- US and Canada
- Annual savings
- Up to 33% vs monthly
Our verdict
Bottom line: RingCentral, marketed as RingEX, is the most complete unified communications platform we compared, combining phone, video, team messaging and fax with the deepest integration library and a published 99.999 percent uptime. It is the safest pick for a growing team that wants one system to run everything and connect to the tools it already uses.
Pros and cons
Pros
- Broadest set of pre-built app integrations
- Strong Microsoft Teams calling support
- Voice, video, messaging and fax in one app
Cons
- Lower tiers gate some admin and analytics features
- Best rates require an annual commitment
Who RingCentral is best for
Growing teams that want one platform with deep integrations.
- 99.999% published uptime
- Save up to 33% with annual billing
- Pre-built integrations for Salesforce, Microsoft Teams and more
How RingCentral compares
RingCentral holds the top spot in our business phones rankings. The closest alternative is Nextiva, and the full comparison shows where each provider wins.
How we chose
Every business phones provider here gets the same treatment: the BusinessShop research team scores it on five weighted factors, the weights are published, and no provider can pay to move up. Commissions never touch the math.
- 30% Pricing & value
- 25% Product quality
- 20% Customer experience
- 15% Reputation
- 10% Flexibility
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