Ooma Office Review
Over 100 features with a famously simple setup
Quick facts
- Starting price
- From $19.95/user/mo
- Setup time
- ~15 minutes
- Unlimited calling
- US, Canada, Mexico, Puerto Rico
- Support
- 24/7 customer support
Our verdict
Bottom line: Ooma Office is purpose-built for small businesses that want a capable phone system without complexity. Essentials starts at $19.95 per user per month with over 100 features, unlimited calling across the US, Canada, Mexico and Puerto Rico, and a setup most owners finish in about 15 minutes with no technician required.
Pros and cons
Pros
- Transparent, low entry pricing
- Very easy self-service setup
- Free toll-free number included
Cons
- Texting and video gated to higher plans
- Fewer enterprise integrations than rivals
Who Ooma Office is best for
Small offices that want low cost and easy DIY setup.
- Plans start at $19.95/user/mo
- Setup in about 15 minutes, no IT needed
- Unlimited calling to US, Canada, Mexico and Puerto Rico
How Ooma Office compares
Our current top pick for business phones is RingCentral. Here is how they line up:
| Measure | Ooma Office | RingCentral |
|---|---|---|
| Editorial score | 9.2/10 | 9.4/10 |
| Starting price | From $19.95/user/mo | Per user, per month |
| Setup time | ~15 minutes | 99.999% |
| Unlimited calling | US, Canada, Mexico, Puerto Rico | US and Canada |
See the full business phones comparison for everything we measured.
How we chose
Every business phones provider here gets the same treatment: the BusinessShop research team scores it on five weighted factors, the weights are published, and no provider can pay to move up. Commissions never touch the math.
- 30% Pricing & value
- 25% Product quality
- 20% Customer experience
- 15% Reputation
- 10% Flexibility
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